Autodesk Construction Cloud (ACC) is a enterprise SaaS product that allows construction project management and is used by over 1m+ customers. The Member Administration module which I worked on allows Account Admins to view and manage all the members in ACC.
I led the design of View Projects of Account Members which improved the projects visibility by providing a centralized view of a member's projects to account admins along with relevant details like access levels, roles, and assigned products.
UX Designer
Interaction design, Visual Design, Prototyping, Technical Feasibility check, UX Reviews
3 Months (Sep'24 - Nov'24)
UX Researcher, Sr. Design Manager, Product Manager, Engineering Manager, Content Designer, 4 Engineers
I facilitated collaborative brainstorming sessions with my team to map out journey maps and translate key problems into 3 opportunities to solve for during the redesign
Admins lacked a centralized way to view a member’s project assignments, roles, and access.
Admins lacked a centralized way to view a member’s project assignments, roles, and access.
Admins lacked a centralized way to view a member’s project assignments, roles, and access.
Design started with the dashboard. Exacq's lack of a centralized hub forced users into frustratingly long workflows. I collaborated with PMs and Devs to create an optimized user flow with single point of access for all client features, result of which was the client dashboard.
Security integrators now have a holistic understanding of the client features through the dashboard. This allows them to perform priority actions like setting up the recording servers faster than ever
Intuitive controls, bulk actions, and clear system status simplify tasks like adding a camera and organized server dashboard makes it easier to process large chunk of critical data
Clear settings organization, setting discovery through search and helpful visual cues streamline the camera configuration process while providing user a visually refreshed and modern user interface.
In a total of 7 user testing sessions, these were the 3 key takeaways:
6/7 Users found the redesigned config module as more intuitive
Users liked the clean and modern product appeal of the redesign
2 Users suggested that the dashboards could have been personalized
Crafting the optimized dashboard for Visual Clarity
Club cards display the basic information to identify the club before clicking to view more. They play a dominant role in shaping the visual experience. Therefore, this singular piece went through the most iterations by far.